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2019 Annual Reviews for Some Agents in Yiwu

This is an end of year annual review for some agents in Yiwu, by overseas buyers, randomly.

Hope you can find some information helpful. It's a big challenge to keep all customers happy all the time because of different customers and situations.

But good agents do have a much higher happy-customer-rate.

• For Agent: Panpan
• By:  an anonymous household products buyer from New Zealand.
• Submitted on: Wed Jan 29 07:20:15 2020

Overall:: Excellent
Follow up & Respond:: Excellent
Products Received: : Excellent
Problem Solve:: Excellent
Charge & Commission:: Affordable
You like us for:: Sourcing from market, guiding around the market, consolidating and shipping.  Panpan is extremely efficient.
You don't like us for:: I'd like to be able to do some alibaba type sourcing on the back of fairy general ideas.  For example if I'm looking for a christmas tree topper - without specifying exactly the size and colour but rather to just gather information.  This would be better suited to an hourly fee to look for suppliers, get in touch, compile information and report.

• For Agent: Lisa
• By:  an anonymous fashion accessories buyer from South Africa.
• Submitted on: Wed Jan 29 08:17:09 2020

Overall:: Excellent
Follow up & Respond:: Excellent
Products Received: : Good
Problem Solve:: Good
Charge & Commission:: Affordable
You like us for:: Lisa is great for me, always ready to help and respond. always online. 
You don't like us for:: none

• For Agent: Lily
• By:  Konstantinos for household products buyer from Greece.
• Submitted on: Wed Jan 29 09:55:08 2020

Overall:: Excellent
Follow up & Respond:: Excellent
Products Received: : Excellent
Problem Solve:: Excellent
Charge & Commission:: Affordable
You like us for:: Well trained guides. Jack and his partners are always willing to help and solve any problem. I would suggest his company to anyone needs a convenient partner in Yiwu. 
You don't like us for:: none

• For Agent: Miffy
• By:  an anonymous buyer for jewelry buyer from Spain.
• Submitted on: Wed Jan 29 10:42:17 2020

Overall:: Average
Follow up & Respond:: Average
Products Received: : Average
Problem Solve:: Average
Charge & Commission:: Affordable
You like us for:: Is the first contact we have.
You don't like us for:: The quality still not enough

• For Agent: Lily
• By:   an anonymous buyer for party & events products buyer from USA.
• Submitted on: Wed Jan 29 14:41:02 2020

Overall:: Excellent
Follow up & Respond:: Excellent
Products Received: : Good
Problem Solve:: Good
Charge & Commission:: Affordable
You like us for:: Both owner and market guide are very kind, interested, and helpful.
The cost is reasonable for the service delivered.
You don't like us for:: Having issues with crushed cartons in the containers.  Would like faster deliveries and would like to see more new suppliers and products.

• For Agent: Carol
• By:   an anonymous buyer for smoking products buyer from Eastern Europe.
• Submitted on: Thu Jan 30 01:16:02 2020

Overall:: Good
Follow up & Respond:: Excellent
Products Received: : Good
Problem Solve:: Excellent
Charge & Commission:: Expensive
You like us for:: - Our agents (Carol and Zoe) are very dedicated to work
- Friendly and honest relationship with Jack
- Marking and checking ctns (Good, but can be improved)
You don't like us for:: - Misunderstandings regarding adding goods from Shenzhen in Yiwu container
- Difficulties to send some products from Yiwu

• For Agent: Zoe
• By:   an anonymous buyer for Amazon products buyer from Germany.
• Submitted on: Sat Feb 01 03:12:47 2020

Overall:: Excellent
Follow up & Respond:: Excellent
Products Received: : Excellent
Problem Solve:: Good
Charge & Commission:: Affordable
You like us for:: Your engagement to solve problems.
I would be happy about more proactivity at sourcing new products. Maybe ordering samples for us etc.
But all in all we like the cooperation with your team.
You don't like us for:: Ordered too many of a product by mistake.

• For Agent: Nini
• By:   an anonymous buyer for Christmas products buyer from eastern Europe.
• Submitted on: Feb 05 09:18:25 2020

Overall:: Good
Follow up & Respond:: Good
Products Received: : Excellent
Problem Solve:: Good
Charge & Commission:: Affordable
You like us for:: very trustworthy, all my needs in Yiwu were met with no hassles or headaches, staff is friendly and knowledgeable
You don't like us for:: goods arrived a little later than I hoped for.

• For Agent: Panpan
• By:   an anonymous buyer for Amazon products buyer from USA.
• Submitted on: Thu Feb 06 23:43:06 2020

Overall:: Excellent
Follow up & Respond:: Good
Products Received: : Excellent
Problem Solve:: Good
Charge & Commission:: Affordable
You like us for:: Ability to source products and services. We very much like working with you and Panpan. Having one partner to work with really helps us!
You don't like us for:: We like everything!  My only suggestion is improvements in response on new product inquiries. We will add 20 new SKUs over the next 24 months. Reducing time from inquiry to PO will be even more important than it currently is.

• For Agent: Kevin
• By:   an anonymous buyer for outdoor products from USA.
• Submitted on: Feb 14 19:10:36 2020

Overall:: Excellent
Follow up & Respond:: Excellent
Products Received: : Good
Problem Solve:: Good
Charge & Commission:: Affordable
You like us for:: Kevin's service is always very thorough. Onsite is excellent.
You don't like us for:: Sometimes the selection is very limited or there arent many alternate factories.

Contact Us:

*You can either email us at: YiwuMarketGuide@gmail.com;

Or leave us a message via below contact form;

Or WhatsApp us by the code at bottom of this page, or via mobile phone number +86 159 2428 6660, from 9am to 9pm(China time);

Or visit us at: F2, 2-7, Huan Qu Yi Da (Yiwu Global Reach) Supply Chain Park, Yiwu City, Zhejiang Province, China.

Call us when Urgent:

Phone/WhatsApp/WeChat Number: +86-15924286660

Scan this code to talk to Jack Yang for your buy from China business.

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