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Forwarding charges too high

by Pierre
(Belgium)

Overall: Good
Follow up & Respond: Good
Products Received: Good
Problem Solve: Good
Charge & Commission: Affordable
You like us for: Availability
You don't like us for: Forwarding charges too high
First Name: Ham

===
Hi Jack, i like you're always there, 5 years in a roll. Well done.

Comments for Forwarding charges too high

Average Rating starstarstarstarstar

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Dec 18, 2015
Rating
starstarstarstarstar 		Thanks for your business
by: Lily

Hi Pierre,

Thanks for your trust. This is my first year follow your case.

Hope I can better help for your case.

See you next year. Merry Christmas!
Dec 17, 2015
Rating
starstarstarstarstar 		Thank you again for you continuous business for 5 years.
by: Jack

Hi Pierre, thank you very much for your feedback.

As a customer of 5 years. We always offer you rate as good as we can. After reviewed all the forwarding charges this year with Lily.

Here is the conclusion:

Except one shipment was inspected by customs occurred extra charges, rest of them are all your forwarder charges. You can confirm this with your forwarder and let them lower their rates in 2016. We can send you your forwarder's bills when necessary.

Hope this is clear to you.

Thank you again for you continuous business for 5 years.

Merry Christmas. We wish you a best 2016 :)

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